TITLE 33. INSURANCE AND INSURANCE COMPANIES

CHAPTER 32. HEALTH UTILIZATION REVIEW

Part 2. Utilization Review -- Conduct

Disclosure

33-32-217. Disclosure. (1) In the certificate of coverage and member handbook provided to covered persons, a health insurance issuer shall include a clear and comprehensive description of its utilization review procedures, including the procedures for obtaining review of adverse determinations, and a statement of the rights and responsibilities of covered persons with respect to those procedures.

(2) In the outline of coverage provided to covered persons, a health insurance issuer shall include a statement indicating the section of the member handbook containing the information required in subsection (1).

(3) A health insurance issuer shall print on its membership cards a toll-free telephone number to call for utilization review and benefit determinations.

History: En. Sec. 9, Ch. 428, L. 2015.